The One is an inspiring specialist selection service for the outsourcing sector. It delivers the people critical to the success of your customer facing operations.
The One service finds you the right people in innovative ways:
1. The One selection – where we source a senior specialist exclusively for your business.
2. The One solution – where we source your entire team of specialist profiled people.
The One Selection
Finding that elusive, senior and special person who fits seamlessly into your business can be time consuming and expensive. The One sources your ideal senior staff and ensures your business continuity.
Our unparalleled knowledge and experience within the contact centre outsourcing industry means that, in most cases, we actually know the person you are seeking. We make confidential approaches and secure the target individual for you. Where you would like a variety of options, we identify, source and introduce the right types of people for your business, with speed and absolute confidentiality. We then help you select the right person.
The One Solution
The One Solution delivers an entire team of people for permanent or project based staff.
Our innovative solution includes:
• Salary surveying, regional and national
• Analysing your requirements and creating matched people profiles
• Researching local demographics, current and future
• Advertising and promoting vacancies
• Programme management – from source to selection
• Transition management of your specialist team into your business
The One difference
Expertise distinguishes ‘The One’ from everyday recruitment processes. We have directed, managed and run contact centre outsourcing from every angle – in-house, client-side, international, offshore, technical and b2b. We understand.
Making it happen
Your selection success is dependent on our response to your need. We bring:
• Speed – we immediately assign a dedicated account manager with a track record of
working with in-house teams in blue chip clients.
• Commercial viability – fully transparent financial models to provide the best value solutions.
• Flexibility – we can offer candidates a range of flexible contracts – minimising your costs.
• Credibility – as a professionally registered recruitment agency with ISO9001, our partner
recruitment and CIPD qualified HR specialists bring security, assurance and proven success to your staff selection.